Abuse of e-commerce platforms

3. March 2021

The National CERT warns the public of a scam directed against e-commerce platform users. This abuse targets the advertisers, contacted through an application by the supposed buyers interested in specific products. The communication is made in bad Serbian, with contact telephone numbers usually from abroad. The advertisers are asked to answer if the product is available, following which a link is provided to them on behalf of a supposed platform administrator, along with an explanation that the supposed buyer has already purchased the product via an application and that the advertiser is now required to enter their credit card number and CVV number in the offered field, so that the payment to the advertiser can be finalized. As soon as the advertiser enters the data, the funds from their bank account are transferred to the bank account of the supposed buyer, after which the latter leaves the conversation, blocking any further contact.

The National CERT advises all e-commerce platform users to be vigilant when asked to disclose their personal bank account data and to pay special attention to payment conditions on the platforms they use.

More on safe e-commerce activities can be found here.

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